Enable the Task Manager

Prerequisites:

Task Manager rights must be granted to the user initiating the task in the Authority Levels section of the System area in Setup.

The Task Manager must have a Run As user defined in ordered to initiate tasks. Additionally, the Contact Manager will not contact anyone until the Run As user in the Task Manager has been assigned. We recommend using the TeleStaff Administrator built-in user or a similar user to run the Task Manager as the selected user must be active at all times otherwise the tasks will not run.

IMPORTANT
Do not select a user who is sensitive to deactivation, termination, or profile changes which may affect their system rights and capabilities.
  1. Go to Setup > System > Authority Levels.
  2. Select a user that already has Activity and Setup rights to the Task Manager
  3. From System, go to the Task Manager.
  4. In Run as, select the desired user. The default is <None>.

    You must set a user to run all tasks including out of the box tasks such as the Janitorial Manager, and Purge System Logs.

  5. Click Save.